Privacy Policy

Privacy Policy

At Power Arc, your privacy matters. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.power-arc.co.uk and interact with our services. By using our site, you agree to the terms outlined in this policy.

1. Who We Are

Power Arc is a UK-based wellness brand specializing in advanced recovery technology. 

You can contact us at: hello@power-arc.co.uk

2. Information We Collect

We collect personal data in the following ways:

A. Information You Provide

  • Name

  • Shipping & billing address

  • Email address

  • Phone number (optional)

  • Payment details (processed securely via Stripe, PayPal, or WooCommerce)

B. Information We Collect Automatically

  • Device type, browser, IP address

  • Location (approximate)

  • Session data and page interactions

  • Cookies and tracking pixels

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order updates and support responses

  • Personalize your experience

  • Improve our website performance

  • Protect against fraud or suspicious activity

  • Send marketing (only with consent)

4. Sharing Your Data

We only share data when necessary with trusted third parties:

  • Third party suppliers – for fulfillment

  • Payment Processors – Stripe, PayPal, WooCommerce

  • Email Marketing Tools – if you opt in

  • Analytics/Advertising Tools – like Google Analytics or Meta Pixel

We do not sell or rent your personal data.

5. Cookies & Tracking

We use cookies to:

  • Keep your cart and preferences

  • Understand visitor behavior

  • Show you relevant ads

You may adjust cookie preferences in your browser or via our cookie banner. Learn more in our [Cookie Policy].

6. Your Rights (UK, EU, US, CA, AU, FR, DE)

Depending on your region, you may have the right to:

  • Access the personal data we hold

  • Correct, delete, or restrict data

  • Withdraw consent for marketing

  • File a complaint with your data protection authority

To request any of the above, contact us at hello@power-arc.co.uk.

7. GDPR Compliance (UK/EU)

For users in the UK and EU, we process data based on:

  • Consent – for marketing and cookies

  • Contractual obligation – for order processing

  • Legal obligations – tax, accounting

  • Legitimate interests – site security and business growth

8. CCPA (California)

If you’re a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • Knowing what data we collect and share

  • Requesting data deletion

  • Opting out of data sale (note: we do not sell data)

To make a CCPA request, email us at hello@power-arc.co.uk.

9. Data Security

We use encryption, secure gateways, and access restrictions to protect your data. No method is 100% secure, but we take every reasonable precaution.

10. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from minors. If we learn we have inadvertently collected information from a child, we will delete it immediately.

11. Data Retention

We retain personal data as long as needed to:

  • Process your order

  • Meet legal/accounting requirements

  • Resolve disputes or fraud

We securely delete or anonymize data when no longer necessary.

12. International Transfers

By using our site, you consent to transferring your data outside your country where laws may differ. We only work with partners using appropriate safeguards (like Standard Contractual Clauses).

13. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available at https://www.power-arc.co.uk/privacy-policy. Changes are effective as soon as posted.

14. Contact Us

If you have any questions, concerns, or requests regarding your data or this policy:

hello@power-arc.co.uk
Power Arc – Based in the United Kingdom